Bagdrop guarantees its customers effective solutions and equipment by offering a broad range of customer services. The goal of each of the services offered is to provide you with the best level of performance, maximum availability and optimal cost of ownership. This range of services is based on maintenance services – performed both in our workshop and on-site – technical support, installation service, remote management to oversee and administer certain equipment and infrastructure. These services are provided directly by the services centers of the various Bagdrop and Automatic Systems sites throughout the world, or via local partners for geographical areas in which we do not have a direct presence.